United Nations Environment Programme
Report

UNEP Environmental and Social Sustainability Framework: Stakeholder Response Mechanism

27 February 2020

The stakeholder response mechanism aims for the UN Environment to respond to the stakeholders who are negatively affected by the projects UNEP proposes to carry out or currently implements. 

It states the process and guidelines for the operation of the UNEP’s stakeholder response mechanism through the project-specific grievance mechanism and Independent Office for Stakeholder Safeguard-related Response (the IOSSR).

It informs and guides staff, implementing and executing partners and people affected by UNEP projects in bringing and responding safeguard-related stakeholder responses concerning compliance review and dispute resolution in the context of the UNEP’s Environmental and Social Sustainability (ESS) Framework. 

Primary functions of the Independent Office for Stakeholder Safeguard-related Response (IOSSR) are:

Compliance review: process to respond to claims by stakeholders alleging that UN Environment activities implemented or executed as part of its projects are not in compliance with UN Environment’s own safeguard Framework; and

Grievance redress: process that provides people allegedly affected by UN Environment activities implemented or executed as part of its projects access to appropriate dispute resolution mechanisms for hearing and addressing project-related disputes.

Please refer to the Operational details on the Stakeholder Response Mechanism .